Valor@Customer Service

Effective cost management

At Valor, we focus in Customer Service, many of our corporate clients benefited from our proven methodology in cost management efficiency. We have clients retaining their budget for the last 5-10 years with very little medical inflation, resulting in effective cost savings over the long run.

Network Management

Adults spend more than half of the time when they are awake at work giving employers a unique opportunity to impact the health and wellness of their employees. In a public health climate of a growing health crisis and mounting health care costs, more attention needs to be given to eating healthily and staying active, especially around a busy work schedule. By offering workplace employee wellness program, employers can lead the way to facilitation an office culture of health and wellness that employees can carry into their lives at home. The core objective is to ensure that the activities that we conduct educational and fun program and coach your staff and even their dependents so that in the long run there is a Lifestyle Change.

  • Profiling of medical providers
  • Active negotiation with providers
    1. Preferred network discounts
    2. Package pricing
    3. Preferred hospital
  • Encourage insured / covered members to enjoy services from panel and preferred hospitals

Review & Audit

  • Detect and reduce fraud, waste and abuse
  • Recover overpayment caused by providers
  • Pre admission assessment & care review

Dedicated Team

  • In-house doctors and nurses
  • Dedicated teams for year-round claims and benefits assistance, including a point of contact for your HR and employees
  • 24-hour Call Centre

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